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Информационные технологии
Информационные технологии: общее
Оглавление - IT Architecture from A to Z: Theoretical basis
First Edition
Vadim Aldzhanov
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480 ₽
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Объем: 629 бумажных стр.
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PREFACE
About the author
Introduction
The Objectives of thee Book
Scope covered by the Book
Special Thanks
Legal Notice
Copyright
Disclaimer
CONTENT DETAILS
IT ENTERPRISE ARCHITECTURE
General Provisions
The Main Aspects of Enterprise Architecture
Basic principles of building Enterprise Architecture
IT maturity levels
Criteria of choosing a methodology
Enterprise Architecture using the Zachman Framework
Enterprise Architecture using “FEAF”
Enterprise Architecture using “GARTNER”
Enterprise Architecture using “TOGAF”
TOGAF Basic principles
TOGAF Architecture Development Method (ADM)
Foundation Architecture
TOGAF Architectural Practice Management
TOGAF Key Documents and Templates
Management Strategy
Strategy of Infrastructure Building
Approaches for Enterprise Architecture Implementation
Enterprise Architecture Implementation Tools
Recommendations for implementation
Conclusion
PROJECT MANAGEMENT
General provisions
Key Aspects of Project Management
Project Management Approaches and Techniques
WATERFALL Project Management Methodology
Agile Project Management Methodology
SCRUM project management methods
KANBAN Project Management Methods
Hybrid Project Management Methodology
Other methods and approaches to project management
PRINCE2 Methodology
PROJECT MANAGEMENT INSTITUTE (PMI)
General provisions
Initiating
Planning
Executing
Monitoring & Controlling
Closing
Project Management Body of Knowledge (PMBoK)
PROJECT MANAGEMENT METHODS AND TECHNIQUES
Decision Tree Analysis
SWOT Analysis
Program Evaluation and Review Technique (PERT)
Gantt Chart
Earned Value Analysis (EVA)
Cost trend analysis
Milestone trend analysis
Project Management Triangle
Other Methods and Techniques
Estimated development time or hours
Project documentation
Project Management Tools
Key success factors of the project
The main reasons for project failure
Conclusion
RISK MANAGEMENT
General principles
Risk classification
Evaluation criteria
Basic steps and stages
Risk assessment methods
Delphi Technique
Brainstorming
Management of Risks (M_o_R)
CRAMM v5
CORAS
OCTAVE
Matrix Method
Risk Breakdown Structure (RBS)
Risk calculation
Risk response
Risk Preventive Measures
Examples of calculating the likelihood of fault tolerance
QUALITY MANAGEMENT
General provisions
Basic quality management processes
6 SIGMA
LEAN
Basic quality controls
BUSINESS PROCESS MANAGEMENT
General Provisions
Methods and techniques
Algorithm for building a business process
Patters of Business Activities (PBA)
Conclusion
INFORMATION SYSTEMS AND DATA INTEGRATION
General Provisions
The reasons for the automated systems (AMS)
Management Information Systems
ORGANIZATION CLASSIFICATION
Functionally Oriented Management Organization
Process Oriented Management Organization
IT CLASSIFICATION OF INFORMATION SYSTEMS
Functionally Oriented Information System
Process Oriented Information System
Management Information System
Information Systems Integration Models
Complex Enterprise Information Systems Integration
Enterprise IS Integration and IT Centralization
Problems of choosing IT solutions for Business
Recommendations for choosing an IMS
Criteria for choosing an IT solution
INFORMATION SECURITY MANAGEMENT
General Provisions
Information Security Tasks
Information and IT asset classification
Ensuring Information Security
Division of Responsibilities within an organization
Information Security and Data Protection Models
Access levels
Information flow
Deployment IT in terms of information security
Terms of committing computer crimes
INFORMATION SECURITY CONTROLS
General Provisions
Information security mechanisms
Penetration Test Methods
BACKUP AND ARCHIVING DATA
Backup & Recovery Policy
Recovery Policy
Data Archiving Policy
Retention Policy
TECHNICAL ASPECTS OF INFORMATION SECURITY
General Provisions
Physical layer
Link layer
Network Security
Requirements for Core infrastructure
End-user systems requirement
Application level
Threats and attacks Table
Conclusion
IT SERVICE MANAGEMENT (ITSM)
Basic definitions
Business requirements
Phases of the IT service life cycle
IT architecture models
IT service delivery models
Types of service provision
IT service management activities
IT Service Continuity Management
Recovery options and methods
List of IT Regulatory Issues
Responsibility assignment matrix (RACI Matrix)
STRATEGY STATE
Introduction
Creating the organization value
Business Relationship Management (BR)
Demand Management (DM)
HR Management (HR)
Finance Management (FM)
Strategy Generation (SG)
Service Portfolio Management (PM)
IT Governance (DG)
DESIGN STAGE
Introduction
Design Coordination (DC)
Risk Management (RM)
Architecture Management (AM)
Compliance Management (COM)
Service Catalog Management (SCM)
Service Level Management (SLM)
Availability Management (AVM)
Capacity Management (CAM)
IT Service Continuity Management (SCO)
Information Security Management (ISM)
Supplier Management (SUM)
TRANSITION STAGE
Introduction
Transition Planning & Support (TPS)
Change Management (CHM)
Assets & Configuration Management (SAC)
Release & Deployment Management (RDM)
Service Validation & Test (SVT)
Change Evaluation (CHE)
Knowledge Management (KNM)
OPERATION STAGE
Introduction
Event Management (EVM)
Incident Management (INM)
Request Management (RQM)
Problem Management (PRM)
Access Management (ACM)
IT Facility Coordination Management (FCM)
CONTINUAL SERVICE IMPROVEMENT STAGE
Introduction
Service Measurement Management (SMM)
Service Reporting (SRM)
Service Improvement (SIM)
IT AUDIT MANAGEMENT
General Provisions
International standards and IT audit practices
COBIT v5 control list
COBIT Basic Principles
COBIT v5 control metrics
Conclusion
IT FINANCE MANAGEMENT
General Provisions
IT financing models
Calculation mechanisms
IT project pricing models
IT Projects Evaluation
Methods for evaluating of IT projects effectiveness
IT project evaluation example
Formation of IT service cost
Methods and approaches for IT service cost formation
Cost calculation of the of basic service support
Calculating the cost of user support
Simplified cost calculation model
Full pricing model
Example of calculating the service cost
Calculating the workplace cost
IT performance and effectiveness
Conclusion
IT GOVERNANCE
General Provisions
IT department structure
IT Staff management
Requirements and criteria for the selection of employees
Recommendations for the manager
Criteria for the selection of IT department staff
Conflict Resolution Procedure
The composition and tasks of units
Responsibilities and rotation of employees
Employee training
Employee Motivation and Bonuses
Gradation and promotion of employees
Testing and certification of employees
Recommendations for effective personnel management
Modern DevOps Method
List and format of IT guidance documents
Labeling and naming of IT assets
Conclusion
IT INFRASTRUCTURE COMPONENTS
General Provision
Computing platform
Communication platform
Technical systems
Business Systems
Information Security Systems
Backup and Archiving Systems
End User Systems
Office equipment
Service model
Organizational model
Computing environment
Disaster Recovery Center (DRC)
Implementation procedure
Conclusion
IT FACILITY SYSTEMS
General provisions
Data Center (DC)
Standards, regulations and norms
Engineering systems
Physical infrastructure
Structured Cabling System (SCS)
Main Power System
Backup / Emergency Power System
Uninterruptible Power System
Primary Lighting System
Emergency Lighting System
Examples of an integrated power supply system
Cooling and Ventilation System
Building Management System
Security Systems
Physical Security
Access Control Management System (ACMS)
Security Alarm System
Fire Alarm System
Internal Video Surveillance System (CCTV)
Notification system
Automatic Fire Extinguishing System
Administrative measures
Implementation Procedure
Conclusion
Afterword